PRIVACY POLICY
Effective Date: September 12, 2026
EBKING Enterprise (“EBKING,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit an inquiry, register for a franchise presentation or seminar, join our community, or communicate with us through our website, Facebook Messenger, or other communication channels.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Full name
Mobile or telephone number
Email address
City, province, or general location
Business or franchise interests
Information you provide when requesting franchise information
Information provided when registering for a presentation, seminar, consultation, or appointment
Messages, inquiries, and other information you voluntarily provide to us
Information collected through cookies, analytics, and similar technologies when you use our website
Please do not submit passwords, payment-card information, government identification numbers, or other highly sensitive information through our website forms unless specifically requested through an appropriate secure process.
2. How We Use Your Information
We may use the information you provide to:
Respond to your inquiries and requests
Provide information about our franchise and business opportunities
Send franchise presentations, brochures, videos, or other requested materials
Process seminar, presentation, or consultation registrations
Contact you regarding your inquiry
Schedule appointments or consultations
Provide customer and prospect support
Improve our website, services, marketing, and customer experience
Send relevant business opportunities, announcements, promotions, and updates, where permitted
Maintain records of inquiries and potential customers
Prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and regulations
3. Marketing Communications
If you provide your contact information and indicate an interest in our products, services, franchise opportunities, presentations, or business programs, we may contact you through email, telephone, SMS, Facebook Messenger, or other available communication channels.
You may request to stop receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in the communication.
Please understand that opting out of marketing communications does not necessarily prevent us from sending important service-related or transaction-related communications.
4. Facebook Messenger and Social Media
If you communicate with EBKING Enterprise through Facebook Messenger or other social media platforms, information you provide through those platforms may be processed by both EBKING Enterprise and the respective platform.
We may use automated Messenger responses and communication tools to answer inquiries, provide information, direct you to our website, and assist with franchise-related questions.
Your use of Facebook and its messaging services is also subject to Facebook/Meta's own privacy policies and terms.
5. Cookies and Analytics
Our website may use cookies, tracking technologies, pixels, analytics tools, and similar technologies to help us understand how visitors use our website and improve our marketing and services.
These technologies may collect information such as:
Browser and device information
Pages visited
Approximate location
Referring website
Website activity and interactions
General traffic and engagement information
We may use third-party services such as website analytics, advertising, CRM, marketing automation, and tracking platforms to help operate and improve our business.
6. GoHighLevel and Third-Party Service Providers
Our website, forms, CRM, marketing automation, and communication systems may be powered or supported by third-party service providers, including GoHighLevel and other technology providers.
These providers may process information on our behalf for purposes such as:
Hosting and managing forms
Storing contact information
Managing customer and prospect records
Sending communications
Managing automated workflows
Tracking website activity
Providing analytics and marketing services
We select service providers that we believe provide appropriate safeguards for information entrusted to them. Their processing of information may also be governed by their respective privacy policies and terms.
7. Sharing of Information
We do not sell your personal information simply because you submit an inquiry through our website.
We may share information when reasonably necessary with:
Our authorized representatives, franchise consultants, sales personnel, or business partners who need the information to respond to your inquiry
Technology, CRM, hosting, marketing, communication, and analytics service providers
Professional advisers or service providers where reasonably necessary
Government authorities or other parties when required by applicable law, legal process, or lawful request
Other parties when necessary to protect our rights, property, users, or business
We only intend to share information for legitimate business, operational, legal, or service-related purposes.
8. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide requested services, resolve inquiries, comply with legal obligations, or protect our legitimate business interests.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights concerning your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion or disposal of information where legally permitted
Withdraw consent where processing is based on consent
Object to certain types of processing
Request information about how your personal information is being processed
Opt out of marketing communications
To exercise a privacy-related request, please contact us using the contact information provided below.
We may need to verify your request before taking action to protect your information and prevent unauthorized requests.
11. Children's Privacy
Our website and franchise services are not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
12. External Links
Our website may contain links to third-party websites, including Facebook, Facebook Groups, payment providers, booking platforms, social media pages, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.
When we make changes, we may update the effective date displayed at the beginning of this policy.
We encourage you to review this page periodically for the latest information about our privacy practices.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact EBKING Enterprise through the contact information provided on our website.
EBKING Enterprise
Website: https://ebkingenterprise.com/home
Privacy-related inquiries:
Please use the contact information or inquiry form provided on our website.
By submitting your information through our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, to the extent permitted by applicable law.